PRIVACY STATEMENT

As soon as you visit our website www.motherpuppers.nl or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information with care and store it securely. If you have questions or want to know what information we hold about you, please contact us. We may amend this privacy statement if we deem it necessary. We therefore recommend that you review this privacy statement regularly so that you are aware of these changes. This privacy statement was last modified on January 1, 2023.

Table of contents

1 When do you apply this privacy statement?
2 Who uses your data?
3 Whose data do we use?
4 How do we obtain your data?
5 Which of your data do we use?
6 What do we use your data for?
7 How long do we retain your data?
8 With whom do we share your data?
9 Where do we store your data?
10 How secure is your data with us?
11 What can you ask of us?
12 Which rules apply to this privacy statement?
13 Which cookies do we use?
14 What do we do with data from minors?
15 Do you have a question about this privacy statement?

1. When do you apply this privacy statement?
This privacy statement applies to all personal data that we process and to all domains related to us. This concerns the personal data of anyone who has ever had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data is any data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number, or browsing behavior. If you would like to know more about personal data, please visit the website of the Dutch Data Protection Authority.

2. Who uses my data?
KDR Jongen is responsible for the website www.motherpuppers.nl and is therefore the party responsible for the use of your personal data as described in this privacy statement. The full details are: KDR Jongen Albardastraat 2 3119PC Schiedam

3. Whose data do we use?
We process the personal data of everyone who has had contact with us or visited our website. This includes visitors, private customers, business customers, and contact persons of our partners.

4. How do we obtain your data?
We receive the data directly from you as soon as you: enter data on our website

5. What data do we use from you?
We use the following data: name, email address, telephone number, photographic material

6. What do we use your data for?
We use your personal data only for the purpose for which we are permitted to use it: we use your data because we want to provide you with the best service as a customer and we cannot do so without that information.

7. How long do we retain your data?
We retain your personal data for as long as we are required to do so by law and for as long as is necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we retain your data for the statutory retention period of seven years. After that, we retain your data only for statistical purposes and to handle any complaints or legal matters. If you would like to know more about how long we retain your specific data, please contact us.

8. With whom do we share your data?
Your personal data is used only by us. We will never share your personal data with others.

9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.

10. How secure is your data with us?
We have made every effort to secure your data as well as possible, both organizationally and technically. We have secured our systems and various means of communication to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received permission from us to do so. If you have questions about the specific security measures, please contact us.

11. What can you ask of us?
Because we use your personal data, you have various rights. We have listed these rights for you below.

Right to information
We must explain to you in an understandable and clear manner what we do with your data and what control you have over it. Therefore, in this privacy statement, we explain in detail what data we collect from you and how we handle your data.

Right of access
You may always ask us to view the data we hold about you.

Right to correction
You may ask us to correct your data if it is incorrect or incomplete.

Right to object
You may object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. For example, you can let us know that you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.

Right to data portability
If you are a customer of ours or have given consent for the use of your data, you may ask us to send you the digital data we hold about you. This allows you to transfer that data to another organization if you wish.

Right to restriction
You may ask us to restrict the use of your data. This means that in certain cases, we may only store your data but not use it.

Right to be forgotten
You may ask us to delete all data we hold about you. We will then delete all data that can be traced back to you. In some cases, we cannot or may not yet delete your data. For example, we are required to retain some data for 7 years for the tax authorities.

Right to file a complaint
You may file a complaint regarding the way we handle your data. If you have a complaint, we would be happy to resolve it for you. Please contact us to do so. You may also lodge your complaint with the Dutch Data Protection Authority. Naturally, we hope it does not come to that, but in the extreme case, you may also take legal action. In that case, the court in the place of residence of KDR Jongen will handle your complaint.

How do I submit a request or complaint?
Send your request or complaint to us via info@motherpuppers.nl. We will process your request or complaint within 30 days. If it concerns multiple requests or complaints, or if your request or complaint is complex, this may take longer. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will request access to your data to ensure that you are the correct person whose personal data is involved.

12. Which rules apply to this privacy statement?
Our privacy statement must comply with various conditions. These conditions can be found primarily in the General Data Protection Regulation. In addition, the general rules applicable under Dutch law apply to our privacy statement.

13. Which cookies do we use?
You can indicate yourself which data we are allowed to use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically to you so that using it becomes easier and more personal. We do this using cookies. A cookie is a small text file that is placed on your hardware when you visit our website. We use the following types of cookies on our website: anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages, and popular topics.

14. What do we do with data from minors?
We do not specifically target minors with our website. This means that if you are under the age of 18, you need permission from a parent or guardian to use our website. If you are a minor when visiting our website or webshop, we assume that you obtained this permission prior to your visit.

15. Do you have a question about this privacy statement?
Do you have a question about our privacy statement? Please feel free to contact us by sending an email to info@motherpuppers.nl. We are happy to help you.